Frequently Asked Questions

You can make a reservation through our website, by phone, or by email. Simply select your desired rental, dates, and pickup location, and complete the booking form. You will receive a confirmation email with all the details.

Yes, you can modify or cancel your reservation. Free cancellation is available up to 48 hours before the scheduled pickup time. For modifications or cancellations, please contact us directly.

We accept major credit cards (Visa, MasterCard, American Express) and cash payments. A credit card is required for the security deposit.

The minimum age is typically 21 years. For certain categories, the minimum age is 25 years. Additional requirements may apply depending on your chosen rental.

You will need valid identification (passport or national ID) and a credit card in your name for the security deposit. Additional documents may be required depending on your rental type.

Yes, additional drivers can be added to the rental agreement. Each additional driver must meet the same requirements as the primary driver and be present at pickup with their documents.

Additional fees may apply for late returns, damages, or other circumstances. Please review your rental agreement for complete details on any potential additional charges.

In case of an accident, ensure everyone is safe, contact the local authorities if needed, and then call our 24/7 emergency line. Do not admit fault or sign any documents. For breakdowns, contact our roadside assistance number provided in your rental documents.

Usage terms vary by rental type. Most rentals have flexible usage policies. Please check your rental agreement for specific details on any restrictions that may apply.